Privacy Policy2019-05-20T14:37:38+00:00

Privacy Policy

We collect and process your name, contact information, payment data together with details of the deceased

Most of the personal information we process is provided to us directly by you to enable us to complete your request for our service

Under the General Data Protection Regulation, the lawful bases we rely on for processing this information is your consent

You can remove your consent at any time by contacting us

We use the information you have given us in order to fulfil your instructions

We may share this information with our trusted service delivery partners for the purpose of completing your order

Your information is stored securely and kept until your request and any follow up is complete

We will then dispose of your information

Under data protection law you have rights including;

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

There is no charge for exercising your rights

Please contact us if you wish to make a request

If you are unhappy with how we have used your data you can also send a complaint to:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113